I'm ashamed of Portsmouth Stamp Shop

1 comment

Don't buy stamps at Portsmouth Stamp Shop via email! They are at 184 Chichester Road, North End, Portsmouth HAMPSHIRE PO2 0AX

Here I was eager to purchase quite few sets to complete my sons UK collection of stamps, and I made the terrible mistake of sending the list for a quote via email to Portsmouth Stamp Shop.

I got an email back from a guy calling himself "Geoff" saying they were very busy, that they were going to be away for 1 week (you cannot be very busy if you can close shop for a week). He did price each item in my list, but didn't include a total. In all, I added up all the prices and it come to over 200 pounds.

I send an email to confirm the total and the postage costs, but, to my despair, I got an email back saying that some of the sets had already been sold to someone else. I sent another email expressing my anger and got a short note back inviting me to buy elsewhere.

The exact words were "Dear Stephen, There are two of us at the shop and VERY BUSY wirth customers!!! Hence little time to reply to your questions!!!??? Have no time to deal with your queries until NEW YEAR as we are shut from tonight until 4th Jan 2010. Suggest if you need better service -you try someone else!! Geoff".

I thought I was a potential customer, being in position to place an order of over 200 pounds for my son's Christmas present. But no way, I've been treated like dirt, had less preference than anybody, and even got an email inviting me to go elsewhere. I honestly don't know how these people can still be in business.

Stephen B. England Hawks

Review about: Stamps.

Comments

England
#96665

I have never been treated so scornfully in my life. If the shop doesn't want online business then why do they promote it. :(

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